What to look out for when renting a car? Rental guide
What to look out for when renting a car? Comprehensive Guide 2025
When renting a car in Poland, it is important to pay attention to many important aspects that will guarantee a safe and trouble-free rental. Here is a comprehensive guide, also based on the experience of our company Slawa Rent.
Verification of rental companies
Checking Opinions and Reputations
Before choosing a rental company, it is worthwhile:
- Read reviews on Google and industry portals
- Check how long the company has been in business
- Verify its legal status
- Compare prices with competitors
Additional security features
Professional rental companies like Slawa Rent provide:
- Complete vehicle documentation
- Transparent contracts without hidden clauses
- Detailed handover report
- Insurance in the basic price
Key elements of the lease agreement
What should the Agreement contain?
- Precise vehicle data and condition
- Conditions of use
- Territorial scope
- Method of accounting for fuel
- Procedures in the event of an emergency or accident
- Rules for extending the lease
Financial issues
Attention should be paid to:
- Basic rental price
- Security deposit amount
- Fuel accounting system
- Additional charges (e.g. for a young driver)
- Mileage limits and excess costs
Insurance and Safety
Standard insurance
Each rental vehicle should have:
- third-party liability (compulsory)
- AC (optional but recommended)
- Personal accident insurance (for passenger safety)
- Assistance (breakdown assistance)
Own contribution
- Most rental companies apply a deductible
- It can be reduced by additional insurance
- It is worth comparing the costs with the potential risks
- Check the liability conditions carefully
Collection and return of the vehicle
During acceptance
It is imperative to:
- Thoroughly check the technical condition
- Photograph all damage
- Verify equipment
- Check fuel level
- Ascertain the return policy
Return procedure
- Respect the set time
- Refuel according to the contract
- Keep your vehicle clean
- Document the condition on return
- Keep the handover report
Practical Tips
Documents and Requirements
As standard, you will need:
- Identity card
- Driving licence (min. 2 years)
- Payment card
- Sometimes a second identity document
Additional services
Worth considering:
- Child safety seats
- GPS navigation
- Supplementary insurance
- Possibility of travelling abroad
Emergencies
What to do in the event of problems?
- Contact your rental company immediately
- Document all events
- Follow contractual procedures
- Keep all documents
The most common problems
- Technical failures
- Bumps and collisions
- Fuel problems
- Exceeding the return deadline
Slawa Rent offer
In our rental business we focus on:
- Transparent rules of cooperation
- Competitive prices
- Professional service
- 24/7 technical support
- Flexible forms of tenancy
Whichever rental company you choose, always read the contract carefully and ask about unclear provisions. It is better to spend more time at the beginning than to solve problems later.
The article is based on industry experience and the 2024 market standards.
Here is the FAQ in Polish on "What to pay attention to when renting a car? A guide for renters":
Q: What should I look for when hiring a car before signing a contract?
A: It is a good idea to read the car rental contract carefully before signing it. Pay particular attention to the rental conditions, price, insurance cover, mileage limit and any additional charges. It is also important to check the condition of the car before renting it and report any damage to the rental company employee.
Q: How do I hire a car if I have short experience behind the wheel?
A: Some car rental companies have restrictions on driver age and seniority. Before deciding on a rental, it is worth checking whether the rental company requires a minimum seniority behind the wheel. If you have a short seniority, you can expect a higher rental price or the need to purchase additional insurance.
Q: What are the differences between short-term and long-term rentals?
A: Short-term rentals usually last from a few days to a few weeks and are suitable for those who need a car temporarily. Long-term rental usually lasts from several months to several years and often offers more favourable rates and more flexible terms. When renting long term, it is worth paying attention to the terms for servicing and tyre changes.
Q: Do I have to pay a deposit when I rent a car?
A: Yes, most car rental companies require a deposit. This serves as security in the event of damage or default. The amount of the deposit may vary depending on the class of car and the rental period. Before hiring a car, make sure which form of deposit the rental company accepts (cash, credit card) and when it will be returned.
Q: How do I check that all charges are included in the rental price?
A: To avoid misunderstandings and extra costs, it's a good idea to read the various rental companies' offers carefully. Ask about all charges included in the rental price, such as insurance, airport fees or taxes. Also make sure there are no hidden 'hooks', such as extra charges for a young driver or for exceeding the mileage limit.
Q: How should I return the car at the end of the rental?
A: The car must be returned in the condition in which it was rented, including normal wear and tear. Most rental companies require the car to be returned with a full tank of fuel, unless otherwise stated in the contract. It is a good idea to wash the car and clean the interior before returning it. Remember to return the car on time to avoid additional charges.
Q: Can I rent a car abroad and what are the costs involved?
A: Yes, it is possible to rent a car abroad, but it is worth bearing in mind the potential additional costs. These may include border crossing fees, additional insurance or higher rental rates. Before you leave, check that your driving licence is accepted in your destination country and that no additional documents are required.
Q: How does car hire insurance work?
A: A standard insurance policy usually covers basic third party liability and AC. However, it is worth checking your cover carefully and considering taking out additional insurance, which may include, for example, the removal of your deductible. Remember that some items, such as tyre damage or lost keys, may not be covered by standard insurance.
