COMPANY DETAILS
Slawomir Dyrcz
Tomice, Rozana 1
34-100 Wadowice
NIP 551 194 34 03
The hirer has the right to lodge a complaint regarding the rental of the vehicle, its technical condition, the fees charged and other issues relating to the performance of the contract. Complaints must be submitted in writing to the address of the company's registered office or by email to [email protected], no later than 14 days from the end of the contract.
The lessor undertakes to consider the complaint within 14 days of receipt.
The hirer, being a consumer, has the right to withdraw from a contract concluded at a distance or off-premises within 14 days of its conclusion, in accordance with the Consumer Rights Act of 30 May 2014. Withdrawal can only take place before the start of the service (i.e. before the vehicle is collected). In the event of withdrawal after the commencement of the service, the hirer is not entitled to a refund of the fees for the unused rental period.